aadler: (Pain)
[personal profile] aadler

Just in the last several days I’ve been trading messages with my VA team. Finally I lost patience and sent them another one: “It takes me a minimum of 10 minutes to navigate the labyrinth of logins before I can check my messages on MyHealtheVet. Unless it’s vital-urgent-confidential, PLEASE don’t send me an email message that I have a message on HealtheVet, JUST SEND ME A MESSAGE.”

I don’t expect it to do any good, people who work for the government have to follow government rules. (Even when the rules are terminally stupid.) But I felt better just saying it.

Date: 2025-01-30 03:26 am (UTC)
From: [identity profile] flytoheaven.livejournal.com
I absolutely hate the new login system, and the emails telling me I have a message, as well as the emails telling me my prescriptions shipped the same day the prescriptions arrive!